Our congratulations banners are made from the same satin fabric as our cloaks and hats so everything in the range ties in together. The gold glitter lettering is carefully crafted here and each individual segment is threaded onto a thick gold cord with tassels at each end. Banners can be teamed with certificates, balloons, nibbles and drinks for your graduation parties and make a fabulous impression when your clients walk into the room on their special day.
Banners are designed and made to order in Australia.
- Small – The top piece of the hat is 10.5cm square, base height 2.7cm, circumference of the base is 6.5cm
- Large – The top piece of the hat is 15.5cm square, base height 3.7cm, circumference of the base is 15.5cm
- To keep your hats in good condition and prevent them from being damaged they need to be stored in a box.
- Make sure clients wash their hands before handling hats as they can only be spot cleaned if soiled with a lightly dampened cloth.
These special graduation outfits are NOT designed for puppies to run around in, but to adorn for a quick photo or two with their proud owners to celebrate their joint achievements.
As a positive trainer, it is your responsibility to set realistic timeframes and manage any signs of stress. Our guideline is two minutes for a photo once garments are on.
Remember some ears are either too beautiful or just not designed for wearing hats. In this instance cloaks alone look simply divine. They are light and easy to pop on and off with a velcro attachment at the front.
Holding hats so they hover over puppies heads for their photo is an alternative to actually putting them on and is sometimes the best idea.
Your clients will leave with a very special photo to keep as a memento which will also remind them of the fantastic experience they had at your Puppy Pre-School.
We accept all major credit cards and debit cards (Visa, MasterCard, American Express) as payment methods at checkout.
All items must be paid for in full before we ship.
Stock orders are processed between 1-3 business days. We can make hats in your choice of colour. Orders in custom colours are shipped after 21 days.
We currently ship within Australia, to New Zealand, USA, UK, Japan and China. If you come from a country that isn't listed here please send us an email with what you would like to order and we can calculate shipping costs for you.
*Depending on international customs, public holidays, etc- worldwide shipping can take anywhere from one to two weeks. Aus - US usually takes around 10 business days.
Within Australia - $5 per order
Overseas - $10 per order
Refunds and Exchanges
If unsatisfied with your purchase, we are happy to exchange your unused / unworn item/s within 5 days of receipt of the item/s.
We only accept returns and issue refunds for damaged or defective items. Again a request must be made within 5 days of receiving item/s.
All additional shipping for return & exchange is at the buyer’s expense.
Sales are final on all custom made items.
Please contact us if you have any questions. We aim to provide the best customer service possible and to sell top quality merchandise.
Additional Policies and FAQs
We are happy to discuss custom made & wholesale orders.